Volunteer Department

Walk into any Alta Bates Summit campus, and one of the very first people you’ll see is a Volunteer. Volunteers serve as assistants in the Registration Department, helping in the processing of hundreds of patients each month; Volunteers greet everyone approaching the Lobby Information Desk, answering questions, locating patients, and serving as escorts to treatment areas; Volunteers push the wheelchairs of new mothers and babies as they leave the hospital to go home; Volunteers help patients with their menus, explain television choices and sooth relatives waiting in the Emergency Rooms.

Volunteers staff three Family Resource Centers, providing calm and quiet oases of comfort for families of surgical patients. Volunteers also help visitors select perfect gifts from our beautiful Gift Shops; cuddle newborns in the NICU; run errands for nursing units to the lab and medical records and render other needed assistance for both patients and staff. Behind the scenes, a Special Projects Volunteer group enjoy each other’s company while putting together thousands of patient charts; and taking care of departmental requests for assistance with one-time or continuing events and ad hoc requests. There are more than forty services to choose from.

Volunteers reap the benefits of programs designed specifically around the concept of staff and volunteer customer service and teamwork.

• Collegiate Volunteer Requirements:
• Adult Volunteer Requirements:

Collegiate Volunteer Requirements:

The Collegiate Volunteer Program is for students who are enrolled as Juniors or Seniors, in a 4 year college or university, Post-Graduates or Graduate Students.

The Collegiate Volunteer commitment requires:

1. Your review of Volunteer Programs & Departments before the interview
   Collegiate Volunteer Programs (Please select ONE program when filling out the application):
   
   1. Comprehensive 3.14 Volunteer Program
      • Minimum hours per week: 4
      • 1st 100 hours in Gift Shop, Family Resource Center or Lobby Desk
      • 2nd 100 hours in available clinical departments
   2. Galactic 812 Volunteer Program
      
      • 8 month commitment, one department of interest that is available
      • Minimum hours per week: 4
   
    View Our Volunteer Departments
2. Application
   After reading all of the steps of the Collegiate Volunteer Requirements, click on the link below to fill out an application.
   
   Complete all three sections on the application page including:
   
   1. Program Selection
   2. Name and Address
   3. Emergency Contact
   4. Requirement for Active Service
   To send completed application, press the continue button. You will then receive a submission confirmation via e-mail with Corporate Screening Background Instructions.
   
   Online Collegiate Volunteer Application
3. Corporate Screening Background Check Instructions
   (Note: This process is done online at the cost of $9.50 by credit card and is non-refundable.
   Corporate Screening must be completed within 72 hours of submission of your application. )
4. Health Clearance
   Complete the Health Clearance Requirements. E-mail all your Health Clearance Records in one attachement at the same time to: absmcstudentvol@sutterhealth.org.
5. Orientation
   Prospective Collegiate Volunteers complete an Online Orientation after the background check is completed and after the Volunteer Department has received all immunization documents.
6. Interview
   Prospective Collegiate Volunteers will be scheduled for an in-person interview.
   
   Post-interview the Volunteer will obtain the following:
   
   1. Uniform
      
      • 1 Polo Shirt - $25.00 (Must be paid by debit/credit card at the interview)
      • 1 Pair of Khaki Pants (Must purchase on own)
      • 1 Pair of Tennis Shoes (Must purchase on own)
      • 1 ABSMC Volunteer Badge (Received after completion of the Volunteer Orientation)
   2. Review Kiosk signing in and out process
   3. Collegiate Volunteer Program Placement
7. Shift Placement & Training
   Once the Coordinator receives the paperwork from Volunteer, Coordinator will give Volunteer the contact information of the department manager. The Volunteer has 72 hours to contact the department manager for:
   
   1. Shift Placement
   2. Training

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Adult Volunteer Requirements:

1. Application
   

   After reading all of the steps of the Adult Volunteer Requirements, click on the link below to fill out an application.

   Complete all three sections on the application page including:

   1. Name and Address
   2. Emergency Contact
   3. Requirement for Active Service

   To send completed application, press the continue button. You will then receive a submission confirmation via e-mail with Corporate Screening Background Instructions.

   Online Adult Volunteer Application


2. Corporate Screening Background Check Instructions
   

   (Note: This process is done online at the cost of $9.50 by credit card and is non-refundable. Corporate Screening must be completed within 48 hours of submission of your application.)



3. Health Clearance
   

   Complete the Health Clearance Requirements. E-mail all your Health Clearance Records in one attachment at the same time to: absmcstudentvol@sutterhealth.org.



4. Orientation
   

   Prospective Adult Volunteers will be e-mailed an Online Orientation Package after the background check is completed and after the Volunteer Department has received all immunization documents.



5. Interview
   

   Prospective Adult Volunteers will be scheduled for an in-person interview.


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