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Section TitleFor Patients & Visitors
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    Main content

    Family Resource Centers

    Families and friends may find rest and helpful resources at our Family Resource Centers on the Summit Campus.

    The centers offer:

    • Comfortable, spacious relaxation areas
    • Children's Room and Nap Pod (Merritt)
    • Computer availability with internet access
    • Wi-Fi wireless internet access
    • Televisions, DVD and VCR players (Merritt)
    • Medical Library with computers, printer, fax and health education materials (Go to Library Services)
    • Restrooms
    • Gift Shops nearby (Go to our Online Gift Shop External Site)

    Our helpful and caring staff assists visitors find a variety of information, including:
    • Online and print health care resources
    • Language interpreters
    • TTY phone locations
    • Local Restaurants, Hotels and Shopping
    • Maps and Directions
    • Transportation – parking, shuttle, BART, bus
      Shuttle Schedule (PDF, 634k) Opens New Window
      Shuttle Routes (PDF, 175k) Opens New Window
      (Download Adobe Reader) External Site

    Merritt Pavilion Family Resource Center

    The Merritt Pavilion Family Resource Center is located at 350 Hawthorne Ave., 3rd floor, Oakland, near Surgery Services. This family resource center also offers a snack area/hospitality suite, children’s playroom, a nap pod, and consultation rooms.

    The center is open:
    Monday through Thursday from 7:00 a.m. to 9:00 p.m.
    Fridays from 8:00 a.m. to 8:00 p.m.
    Saturdays from 9:00 am to 5:00 p.m.
    Call 510-869-8612.

    Merritt Pavilion Map (PDF, 807k) Opens New Window
    (Download Adobe Reader) External Site
    View Summit Campus Map & Directions

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    Providence Pavilion Family Resource Center

    The Providence Pavilion Family Resource Center is located at 3100 Summit Street, Ground floor, Oakland. The center is also home to the Markstein Cancer Education and Prevention Services.

    The center is open:
    Monday through Friday from 8:00 a.m. to 4:00 p.m.
    Call 510-869-8623.

    View Summit Campus Map & Directions

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    Front desk and seating area
    Merritt Pavilion Front Desk

    People at computer
    Merritt Pavilion Computer Stations

    Children playing
    Merritt Pavilion Children's Playroom

    Front desk and seating area
    Providence Pavilion Front Desk

    Reading area
    Providence Pavilion Reading Area

    Computer station
    Providence Pavilion Computer Stations
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